Survey Completion Time
Ready, set, launch! Now that your survey is live, you are probably eager to view and analyze the data as soon as possible.
Most surveys launched on the AYTM platform are completed within 24 hours, but completion times vary from project to project and are heavily determined by feasibility based on client targeting criteria.
In order to best provide clients with turnaround times, we've created a Sample Complexity Meter on the Target Market page that will reveal; the time and day your survey will complete, the total cost of your survey, and the cost per respondent.
If for any reason the survey runs longer than promised, you'll have the option to stop the survey and get 110% of the remaining prorated amount credited back to your AYTM account for future use. We do not refund cash back to your credit card or ACH.
You may notice, surveys that include custom pre-qualification questions or require a custom quote will cause the Sample Complexity Meter to disappear. This is because we have no way of predicting the feasibility or turnaround time at the moment you've adjusted your Target Market page.
If you require a custom quote or need help determining completion time, please reach out to support@aytm.com or click the chat bubble at the bottom right to start a conversation. We look forward to hearing from you!