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  1. aytm Help Center
  2. Knowledge Base
  3. Building Surveys

Articles in this section

  • Keyboard Shortcuts
  • List Survey Sample Validations
  • Starting a Survey
  • List Survey vs. Panel Survey
  • How to Add Questions
  • Deleting a Question
  • Cloning Questions
  • Moving a Question
  • Edit Appearance (List Survey Only)
  • Pipe Answers from a Rank Question Type
See more

Issues with Saving Your Survey?

Surveys should save automatically, but if you are ever unable to save your survey, try this troubleshooting trick.

  1. Do not close your browser window. In most cases the issue is a temporary loss of connection. 
  2. Use the keyboard shortcut ctrl + shift + s to activate the save button.
  3. Click on the share icon on the left side of the page and download a Word document version of your survey. This way if you are unable to save you don't lose your entire survey. 
  4. Wait 15-30 minutes and try to save again.
    Note: As stated above, in most cases it's a temporary connection issue; leaving the browser window open ensures that once a connection is reestablished the survey will save automatically.

If the steps above don't work, keep your browser open and reach out to support@aytm.com or click the chat bubble at the bottom right to start a conversation. We may be able to retrieve a copy of the survey for you. Please note it might not have the most recent changes which is why we recommend downloading a Word document version. 

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